PRIVACY POLICY

GRUPO TOURBULENCIA EN PERU SCRL

This Privacy Policy has been prepared in accordance with Peruvian legislation on the protection of personal data, specifically Law No. 29733—the Personal Data Protection Act—and its regulations approved by Supreme Decree No. 003-2013-JUS (hereinafter, “the Law”).

By using the services of GRUPO TOURBULENCIA EN PERÚ SCRL, you consent to the collection and processing of your personal data for logistical and operational purposes only, in accordance with the provisions of this policy. This processing is carried out within the framework of the contractual or pre-contractual relationship with our company.

PERSONAL INFORMATION WE COLLECT

To provide our tourism services and manage operational logistics, we may collect the following personal data:

  • Identification information: full name, nationality, type and number of identification document (ID card, passport, or alien registration card).
  • Contact information: phone number and email address.
  • Billing information: RUC (tax identification number), company name, and tax address (if receipts are required).

PURPOSE OF DATA PROCESSING

GRUPO TOURBULENCIA EN PERÚ SCRL, as the data controller, will use personal data exclusively for:

  • Coordinate and manage the operational logistics of contracted services (reservations, transportation, catering, guides, admission to attractions, among others).
  • Issue payment receipts as needed.
  • Respond to any requests, complaints, or questions regarding the services provided.

We will not use your personal data for advertising, marketing, or solicitation purposes.

DATA RETENTION PERIOD

Personal data will be retained only for as long as necessary to perform the contractual services and comply with the relevant legal obligations. It will then be securely stored for the period required by applicable regulations, after which it will be deleted.

EXERCISE OF RIGHTS

You may exercise your rights of access, rectification, erasure, or objection (ARCO) at any time in accordance with the law by writing to us at: [include the institutional email address or contact information for personal data].