This Privacy Policy has been prepared in accordance with Peruvian legislation on personal data protection, specifically Law No. 29733 – Personal Data Protection Law and its regulations approved by Supreme Decree No. 003-2013-JUS (hereinafter, “the Law”).
By using the services provided by GRUPO TOURBULENCIA EN PERÚ SCRL, you authorize the collection and processing of your personal data solely for logistical and operational purposes, in accordance with the provisions of this policy. Data processing is carried out on the basis of the contractual or pre-contractual relationship with our company.
To provide our tourism services and fulfill operational logistics, we may collect the following personal data:
– Identification data: full name, nationality, document type and number (DNI, passport, or alien identification card).
– Contact information: telephone number and email address.
– Billing information: RUC (Tax ID), company name, and tax address (if receipts are required).
GRUPO TOURBULENCIA EN PERÚ SCRL, as the Data Controller, will use personal data exclusively to:
– Coordinate and execute the operational logistics of the contracted services (reservations, transportation, food, guides, admission to attractions, among others).
– Issue payment receipts when applicable.
– Respond to any request, complaint, or query related to the service provided.
We will not use personal data for advertising, commercial, or prospecting purposes.
Personal data will be retained only for the time necessary to perform the contracted services and comply with the corresponding legal obligations. It will then be securely stored for the time required by applicable regulations and then deleted.
You may exercise your rights of access, rectification, cancellation or opposition (ARCO) at any time in accordance with the Law by writing to us at: [include institutional email or contact information for personal data].